Storage Pane Frequently Asked Questions

Q: How much do extra Xunlai Storage Panes cost?

A: One extra pane of storage will cost $9.99.

Q: How do I purchase extra Xunlai Storage Panes?

A: You may purchase extra storage panes via the in-game store or via the NCsoft Store.

Q: What payment methods are available?

A: You may use a credit card or PayPal (via the NCsoft Store).

Q: When will I be charged for this?

A: You will be charged when you successfully confirm your purchase. You will receive an email confirmation that the transaction has gone through.

Q: What is the size of my purchased Xunlai Storage Pane?

A: The storage pane will be a tab with 20 slots, like the panes you now have in your Xunlai Storage Chest.

Q: Will this storage be per character or per account?

A: The purchased storage will be account-wide and available to all characters on that account through the Xunlai Storage Chest.

Q: Is there a limit to the number of Xunlai Storage Panes I can get?

A: You will be able purchase up to 4 extra Xunlai Storage Panes per account.

Q: When will the Xunlai Storage Pane appear on my account?

A: The Xunlai Storage Pane will be added right after the purchase has gone through. A character that is already logged in may have to log in again for the servers to receive the updated information.

Q: Can all my characters access the extra Xunlai Storage Panes?

A: Each character on the account that has paid 50g to access the Xunlai Storage Chest will have access to extra Xunlai Storage Panes.

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